Thursday, September 16, 2010

Just released my baby: the Avaya Flare User Experience and the Avaya Desktop Video Device. An Android tablet with HD Video conferencing

Avaya yesterday released the results of my work from the last year: the Avaya Flare User Experience and the Avaya Desktop Video Device. Its an Android tablet with HD Video conferening. iI got created through my MoJo project which some of you know.

It's build to make collaboration really easy:
1) A user experience that is intuitive, fun and easy to use. It has consistently rated 8.5+ out of 10 in wow factor and 9+ our of 10 in ease of use. And it takes less than 5 seconds to figure out how it works.
2) It integrates stereo voice, HD video conferencing, Web conferencing & document sharing, email, instant messaging, Facebook, Linked_In, PC screensharing, remote access to your office PC and desktop virtualization.
3) It brings contextual collaboration to life - automatically showing information relvant for the specific context. For example for people it shows previous communication you had with that person, documents you might have worked on or where the person lives.

Special thanks to all of you - customers, business partners, Avaya Associates and friends and family who helped and worked day and night to create Avaya Flare - both the user experience as well as the Android based HD video collaboration tablet!
Check the user experience out at Guided tour of the Avaya Flare user experience.

Plus see how our customers use the device in the videos:
An executive using Avaya Flare,
Higher customer satisfaction in financial institutions using Avaya Flare and
Using Avaya Flare in a doctors office to solve medical issues faster

I want to evolve the user experience and capabilities of Avaya Flare. Thus please let me know what you like and what you want to get improved. Plus let me know new ideas you might have. Pls post a comment so that we can discuss.


  1. Great news! It is a pity that the demo video is in flash only. It cannot be seen on iPhone or iPad.

  2. Yip, that was my problem yesterday. I was on an iphone. Which brings me to another point: wasn't it handy that everyone in the add was in their office, and didn't have to do a consult through their iphone, android phone, or blackberry :( I hope they are planning on doing European versions of these video's because two out of three of these just did not work for me. The tag line in the first one "that's what I do" (ugh!), and the athlete session? wasn't anything that could not be done by emailing files and talking over an audio conference. Hey, it would be easy for me to leave a message here saying "fantastic, what great slots", but I think some marketing / advertising people didn't do you any favours there.

  3. Congratulations Christian! The feedback has been great. You and your team delivered an outstanding product!

  4. Congratulations! This is pretty slick.
    You brought the Sci-Fi tool to real world collaboration. What a great tool for enterprise customers for improved efficient operations worldwide.

    Suresh Sane